Before then, most store owners were in the dark about whether they were making a profit, and many suffered because it was easy for sales clerks to steal from the cash drawer unnoticed. It was invented after the Civil War by a little-known saloon owner. It’s been a long decline for the cash register. “I think it’s great,” said Guastella, who lives in Huntington, N.Y. On a recent day at a Penney store in Manhattan, Debbie Guastella, 55, marveled after a saleswoman rang up three shirts she was buying on an iPod Touch. The company said that about a quarter of purchases at its stores come from an iPod Touch. The goal is to have one in the hands of every salesperson by May. Penney, a midprice department-store chain, said the response by customers has been great since it started rolling out iPod Touch devices in its 1,100 stores late last year. “Consumers want the retailer to bring the register to them,” said Lori Schafer, executive adviser at SAS Institute Inc., which creates software for retailers. And Americans increasingly want the same speedy service in stores that they get shopping online. They also are cheaper: For instance, Apple Inc.’s iPads with accessories such as credit-card readers can cost a store $1,500, compared with $4,000 for a register. Stores like smartphones and tablets because they take up less floor space than registers and free up cashiers to help customers instead of being tethered to one spot.
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